Return and Refund Policy
At Vidya Vichar, we strive to provide top-notch service and products to our customers. If for any reason you are not satisfied with our service, we offer a refund policy under certain conditions.
Refund Policy
If a customer is dissatisfied with our service and requests a refund within 24 hours of purchase, we will issue a full refund. However, to be eligible for a refund, the following conditions must be met:
- The refund request must be made within 24 hours of the purchase.
- The customer must provide a valid reason for the refund request, such as dissatisfaction with the service.
- The customer must not have violated our Terms of Service or engaged in any fraudulent activity.
Non-Refundable Items
Please note that certain products or services may not be eligible for a refund. These include:
- Downloadable software products after the download link has been accessed.
- Services that have been fully rendered and used by the customer.
Refund Process
To request a refund, please contact our customer support team within 24 hours of purchase with your order details and reason for the refund. We will review your request and, if it meets our refund policy criteria, initiate the refund process.
Contact Us
If you have any questions about our Return and Refund Policy or need assistance with a refund request, please contact us. Our customer support team will be happy to assist you.